Customer is king..Everything revolve around customer. Everything in this earth will be successful if it is really for well being of customers. From smallest product to biggest, if it is not centered for customers then it will not be successful. If a company or product want to be successful it has to start with customers and then work it backwards. Everyone have to work voraciously to earn and respect customers need and win their trust. Leaders have to think about competition and other factors but they have to marry customers.

Leaders know how to be accountable and Leaders are owners… Leaders really understand how to be accountable. One of the main quality of leadership is consider themselves as an owner of the company. As leader are owners they always have short term and long term vision in their thinking. Leaders always think in terms of long terms while taking every short term decisions and always assess impact of decision in short term.

Bias for action…Leaders always take decisions. Any particular decision we make there is always 50-50% chance of it will be successful or failure. If you take the decision there is 50% chance it will be successful. If you will never take a decision then the 50% of probability that the decision will be successful will be lost. If you take a decision then even if it is not correct decision then it will be easily reversible. Most of the decisions are like a/b test you learn and you move on.Calculated risk taking is really good and help in long run really well as in decision tree decision taking is important then not…